Welcome Email

10 Nice Examples of Welcome Emails to Encourage Your Personal Technique

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We have all heard how vital it’s to make first impression.

Present up late for a job interview? That is a nasty first impression. Eat a ton of garlic and neglect to brush your enamel earlier than a primary date? Additionally a nasty first impression.

It seems that the “make first impression” precept holds true not solely in face-to-face encounters however e-mail interactions as properly. The outcome? The correct welcome e-mail goes a protracted option to join with potential enterprise contacts or clients.

While you ship a welcome e-mail to a brand new weblog reader, e-newsletter subscriber, or buyer, you are making a primary impression on behalf of your model. To assist make sure you’re making the very best first impression potential, we have rounded up some examples of standout welcome emails from manufacturers large and small.

Professional Tip: Use HubSpot’s free e-mail advertising software program to simply create a high-quality welcome e-mail sequence like those featured under.

Free Welcome Email Template To Send To Customers

As you may quickly uncover, every instance under showcases completely different ways and techniques for participating new e-mail subscribers. Let’s dive in.

The Parts of an Spectacular Welcome E-mail

What makes a fantastic welcome e-mail? Whereas there’s no one-size-fits-all format, there are a number of key parts that may assist your e-mail stand out from the gang and join together with your meant viewers. These embrace:

Compelling Topic Strains

Step one in making a fantastic first impression? Be certain recipients truly open your emails. topic traces are important — go for quick and to the purpose topics that make it clear what you’re sending, who it’s from, and why it issues to potential clients.

Content material Suggestions

Whereas the principle goal of welcome emails is to introduce your model, it’s additionally important so as to add worth by offering the subsequent steps for clients. A very good place to start out is by providing hyperlinks to the good content material in your web site that can give your clients extra context in the event that they’re inquisitive about what you do and the way you do it.

Customized Affords

Personalization can assist your welcome emails stand out from the pack. By offering custom-made introductory affords on merchandise shoppers might want — based mostly on the data they’ve offered or information obtainable on public, social platforms — welcome emails can assist drive ongoing curiosity.

Clear Choose-Out Choices

It’s additionally vital to offer a transparent approach out if customers aren’t . Be certain all of your welcome emails comprise “unsubscribe” choices that permit clients to pick out how a lot (or how little) contact they need from you going ahead. If there’s one factor that sours a budding enterprise relationship, it’s incessant emails that aren’t simple to cease. At all times give clients a option to opt-out.

10 Examples of Standout Welcome Emails

So what does a fantastic welcome e-mail appear like? We’ve collected some standout welcome message sequence examples that embrace getting began messages, thanks emails, and supply templates that can assist you take clients by the welcome course of from begin to end — and make a fantastic impression alongside the way in which.

1. Virgin America

Kind of welcome: Get Began

Virgin America Welcome Email With A Red Cta To Get Started

A welcome e-mail is an ideal medium for introducing of us to the traits (and eccentricities) that make your model distinctive.

For Virgin America, which means placing the “I like you” hand image entrance and heart. This small gesture alerts to the recipient that the parents at Virgin America care about their clients. The playful accompanying copy, “Welcome aboard,” and informal call-to-action, “Seize a seat,” additionally assist to place Virgin America as a hip, fun-loving model proper off the bat.

2. Food52

Kind of welcome: Get Began

Food52 Welcome Email With A Gray Cta To Get Started

Generally the tiniest of parts in a welcome e-mail can communicate volumes a couple of model. And relating to Food52’s welcome e-mail, their preview textual content on the prime of the e-mail, “We introduced snacks,” positively accomplishes this.

Often known as a pre-header or snippet textual content, the preview textual content is the copy that will get pulled in from the physique of an e-mail and displayed subsequent to (or beneath) the topic line in somebody’s inbox. So while you see Food52’s welcome e-mail in your inbox, you get a style of their model’s character earlier than you even open it.


Food52’s welcome e-mail additionally does job of constructing belief by placing a face (make that two faces) to their identify. As quickly as you open the e-mail, you see {a photograph} and message from the corporate’s founders.

3. Monday.com

Kind of welcome: Video

Monday.com Welcome Email With A Link To Watch A Video By Ceo Roy Man

From the topic line to the conversational tone within the e-mail physique, the welcome e-mail above retains it pleasant and easy so the main target stays on the introductory video inside.

Monday.com is a process administration software for groups and companies, and the welcome e-mail you get while you join makes you are feeling just like the CEO, Roy Man, is speaking on to you. The e-mail even personalizes the opening greeting by utilizing the recipient’s first identify — that is well-known for rising e-mail click-through charges (particularly if the identify is within the topic line).

The extra you may make your e-mail sound like a one-on-one dialog between you and your subscriber, the higher. If in case you have simply so many particulars you should inform your new buyer of, observe Monday.com’s lead and embed them in a video, slightly than spelling all of them out within the e-mail itself.

4. Kate Spade

Kind of welcome: Thank You

Kate Spade Welcome Email With Orange Envelope Graphic Saying Thank You

Let’s face it: We, the internet-using public, are continually bombarded with prompts to enroll in and subscribe to all kinds of e-mail communications. In order a model, when somebody takes the time to sift by all of the chaos as a way to deliberately join your e-mail communications, it is a large deal.

In an effort to acknowledge how grateful they’re to the parents who truly take the time to subscribe, Kate Spade makes use of a easy — however efficient — tactic with their welcome emails: They are saying “Thank You” in large, daring lettering. And by inserting that “Thank You” on an envelope, Kate Spade recreates the sensation of receiving an precise thank-you letter within the mail. (The 15% off low cost code does not damage both.)

5. Lyft

Kind of welcome: Get Began

Lyft Welcome Email With Pink Cta To Get Started

If there’s a super “perspective” that welcome emails ought to give off, Lyft has received it.

The corporate’s easy however vibrant welcome e-mail, proven above, focuses completely on the appear and feel of the app, delivering a design that is as heat and easy because the lifts that Lyft desires to present you. On the similar time, the e-mail’s branded pink call-to-action attracts your eyes towards the middle of the web page to “Take a Journey” — inviting language that does not make you are feeling pressured as a brand new consumer.


Kind of welcome: Supply

Ikea Welcome Email With Offer To Join Free Membership

It may not be essentially the most fantastically designed e-mail on this listing, however that does not imply IKEA’s welcome e-mail is not efficient.

As a substitute of going for the exhausting promote (e.g., “By stuff now!”), or explaining what it’s they do (which is one thing IKEA most likely assumes most individuals already know), IKEA makes use of its welcome e-mail to show of us onto its different, lesser-known applications and content material channels. For instance, there is a call-to-action proper on the prime that explains the worth of its member advantages program. There are additionally prompts to go to their design weblog and to contribute to their collaborative “Share Area” website.

After all, when you’re not excited about any of that stuff, IKEA’s welcome e-mail additionally makes it simple so that you can merely log in and begin procuring (there is a login subject proper up prime).

7. Michaels

Kind of welcome: Supply

Michaels Welcome Email With Offer Of 20% Off An Entire Purchase

The Michaels method to the welcome e-mail borrows parts from each Kate Spade and Virgin America. Along with expressing gratitude to the parents who took the time to enroll, Michaels makes use of its welcome e-mail to showcase the model. And the corporate does a fantastic job: The prolonged e-mail appears like one large arts and crafts challenge, full with paint, yarn, and chalkboards.

One other standout characteristic of this welcome e-mail is that Michaels makes it instantly clear what worth its future e-mail communications are going to offer. After thanking subscribers, there’s this good little bit of copy that sums it up:

“We’ll ship enjoyable stuff like DIY suggestions and tips, invitations to in-store occasions, and unique offers and coupons.”

8. Sphero

Kind of welcome: Hey

Sphero Welcome Email With Bb-8 Star Wars Droid Saying Hello

Sphero’s welcome e-mail may the truth is be the cutest one we have seen lately — and it was despatched from a galaxy far, far-off.

If you buy a Bluetooth-controlled BB-8, the pleasant Droid from Star Wars, it was most likely made by Sphero. And if it was, you may have an e-mail much like the one above ready in your inbox while you activate your new rolling companion.

This e-mail’s topic line is what qualifies it for this listing — “A bit of Droid instructed us you wished our emails.” By cleverly personifying the product, and being considerably candid about its e-mail advertising newsletters, Sphero develops a relationship with its recipients by the product you simply purchased from them.

In addition to displaying you find out how to use your new BB-8 Droid together with your smartphone, all this welcome e-mail wished to do was say hello — identical to BB-8 himself.

9. InVision

Kind of welcome: Video

Invision Welcome Email With Link To Watch Video

While you join InVision’s free prototyping app, the welcome e-mail makes it very clear what the next step ought to be: utilizing the app.

To facilitate this motion, InVision’s welcome e-mail does not merely listing out what you should do as a way to get began. As a substitute, it reveals you what you should do with a sequence of fast movies. Given the visible, interactive nature of the product, this makes plenty of sense.

10. Drift

Kind of welcome: Get Began

Drift Welcome Email With Link To Get Started

No fancy design work. No movies. No images. The welcome e-mail Drift sends out after signing up for his or her e-newsletter is a lesson in minimalism.

The e-mail opens with a little bit of candid commentary on the e-mail itself. “Most individuals have actually lengthy welcome e-mail sequences after you get on their e-mail listing,” Dave from Drift writes, earlier than persevering with: “Excellent news: we aren’t most individuals.” What follows is solely a bulleted listing of the corporate’s hottest weblog posts. And the one point out of the product is available in a short postscript on the very finish.

When you’re attempting to craft a welcome e-mail that is non-interruptive, and that is laser-focused on including worth vs. fluff, it is a nice instance to observe.

Bonus Instance: HubSpot’s Welcome E-mail Templates

Want slightly assist getting your welcome e-mail efforts off the bottom? We’ve received you lined with welcome message templates to streamline the connection course of. The instance under is one in every of 4 templates supplied in our free equipment (which additionally consists of 40+ buyer e-mail templates) and showcases an easy instance of a fantastic welcome e-mail.

Merely fill within the particulars, tweak the textual content to replicate your model voice, and begin sending.

Customer Welcome EmailObtain the equipment now to start out crafting the proper sequence of welcome emails for brand new clients.

Now that you simply’ve seen some nice examples of welcome emails, let’s dig into the method of writing a fantastic e-mail and catching buyer consideration.

1. Write a Catchy Topic Line

Analysis reveals that whereas extra than 90% of welcome emails are opened, simply 23% are literally learn. Which means in case your welcome e-mail does not catch the attention of your new buyer, they could not know you despatched it in any respect.

The most effective software you’ll be able to leverage to extend e-mail open charges is the topic line. A catchy and actionable topic line can draw clients in and make them inquisitive about your content material.

When writing topic traces, you’ll want to embrace what your e-mail is selling and the way it will profit your buyer. Bear in mind to be concise as a result of the reader will solely be capable to see a sentence or two within the preview. A very good rule of thumb is that your topic line ought to present sufficient data to peak the reader’s curiosity, however not sufficient in order that they should open your e-mail for the total particulars.

2. Restate Your Worth Proposition

Though this will seem to be an pointless step to take, it might probably truly present some vital advantages.

The obvious profit is that it gives the shopper with some reassurance that they made the proper determination signing up. It is by no means a nasty factor to remind clients why they created an account with you, and it clarifies precisely what they’ll count on to realize together with your services or products.

This additionally provides you the chance to obviously clarify any ancillary providers or options that you simply supply that would create extra stickiness with your enterprise. That is very true you probably have a fancy answer with distinctive options that clients may not learn about.

3. Present the Subsequent Onboarding Steps

Now that you have reminded them why they signed up, get them absolutely arrange together with your services or products. Often, there are steps that customers should take after signing as much as get essentially the most out of the platform. Examples embrace:

  • Finishing their profile data
  • Setting preferences
  • Importing mandatory data (e.g. contacts right into a CRM, profile image for a social media profile, and so forth.)
  • Upgrading their account or finishing an order

4. Generate the “A-ha” Second

This is without doubt one of the most vital steps to soak up a welcome e-mail, and there is a data-backed cause behind that. Former Fb head of progress, Chamath Palihapitiya famously found that if you will get a consumer to amass seven pals inside 10 days, they have been more likely to see Fb’s “core worth” and develop into a returning energetic consumer. This is called an “a-ha second,” through which the shopper understands how they profit from utilizing your services or products.

The objective is to get the consumer to this aha second as shortly as potential so your product sticks and the shopper achieves success as quickly as potential. This can produce a greater general buyer expertise and in the end assist your enterprise develop.

To get this completed, first establish your enterprise’s “core worth” and the obstacles or conditions clients should full to obtain this worth. Then you need to use your welcome e-mail to information new clients by these duties.

5. Add Useful Sources

As talked about within the earlier step, you need the consumer to see the worth instantly. However, buyer success does not cease there. Relying on the character and complexity of your product, clients might have further assist. For instance, clients may require steering on troubleshooting, using superior options, or getting essentially the most worth out of your core options.

It is probably that you have already created assist content material addressing widespread questions from clients. Whether or not it is tutorial movies, an FAQ web page, or useful weblog posts containing greatest practices, this assist content material is crucial to buyer success. Why not embrace it in your welcome e-mail? This offers them the instruments they want upfront with out forcing them to seek for the data after an issue arises.

6. Present Buyer Service Contact Data

The ultimate step to setting your clients up for fulfillment is ensuring that they know find out how to contact you. You’ll be able to spend on a regular basis on the earth creating wonderful assist content material, however you’ll be able to’t foresee each potential downside that can come up in your clients.

Even when you may, clients are solely human, and never all of them might be prepared to pore by your assist assets to seek out the reply to their query. So it is best to be forthright with clients on how they’ll get in contact with you for extra assist.

Including this contact data to your welcome e-mail is an effective way to put the inspiration of belief wanted for constructing a relationship. It drives buyer loyalty and reassures readers that you’re obtainable in the event that they want you. Keep away from sending clients on a treasure hunt simply to discover a option to ask you a easy query. This can result in frustration and ship them into the arms of your rivals.

7. Conclude with a Name-to-Motion

It’s best to wrap up your welcome e-mail with a call-to-action that entices clients to start the onboarding course of. After you have demonstrated your organization’s worth and defined how you are going to assist them obtain their objectives, clients might be desperate to get began. So, make issues simpler for them by offering a button on the finish of the e-mail that triggers step one within the onboarding course of.

This is one instance of what this might appear like.

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Image Source

Making a Nice First Impression

Backside line? Whether or not it is in-person, over the cellphone, or by e-mail, first impressions matter. Your welcome e-mail is usually the primary probability a potential buyer or contact has to see what your model is all about and when you don’t stick the touchdown, they’ll probably go some place else.

Fortunately, writing a fantastic welcome e-mail is straightforward. It’s not simple, essentially, however when you deal with what issues — compelling topic traces, nice content material, personalised affords, and at all times, at all times a option to opt-out, your first impression can assist lay the groundwork for long-term relationships.

Editor’s notice: This put up was initially revealed in April 2016 and has been up to date for comprehensiveness.

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